At
Routeco we recognise that in today’s business climate the need to react quickly
to customers and suppliers demands is critical to ensure that UK Manufacturers
and Machine Builders remain globally competitive. Our Logistics Centre in
Milton Keynes is constantly monitored for performance and various process
improvements have been made to allow us to achieve this status and consistently
meet our customer’s expectations.
Routeco’s
network of regional branches provide local sales and technical support to our
customers and our branch staff have direct communication with our central
distribution centre to ensure that any orders placed with our branches before
5pm can be entered into our business systems and processed to provide a next
day delivery service to our customers.
For
those occasions when it is imperative that goods are received by a particular
time of the following day (e.g. before 10am), timed deliveries can be requested
at an additional cost.
Darren
Lack our Operations Director had the following to say on the recent service
level achievement “Customers expect high levels of service so by offering next
day delivery service enables them to react to their own business demands. The
logistics operation in Milton Keynes offers a late carrier collection time of
7pm, giving greater flexibility to process orders placed late in the normal
working day.”
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