Wednesday, 8 April 2015

Order despatch now available up until 5pm!

In line with our ongoing commitment to improve service levels for our customers we are pleased to announce that orders now placed and processed up until 5pm will be delivered to customers on the next working day.
At Routeco we recognise that in today’s business climate the need to react quickly to customers and suppliers demands is critical to ensure that UK Manufacturers and Machine Builders remain globally competitive. Our Logistics Centre in Milton Keynes is constantly monitored for performance and various process improvements have been made to allow us to achieve this status and consistently meet our customer’s expectations.
 
Routeco’s network of regional branches provide local sales and technical support to our customers and our branch staff have direct communication with our central distribution centre to ensure that any orders placed with our branches before 5pm can be entered into our business systems and processed to provide a next day delivery service to our customers.
For those occasions when it is imperative that goods are received by a particular time of the following day (e.g. before 10am), timed deliveries can be requested at an additional cost.
Darren Lack our Operations Director had the following to say on the recent service level achievement “Customers expect high levels of service so by offering next day delivery service enables them to react to their own business demands. The logistics operation in Milton Keynes offers a late carrier collection time of 7pm, giving greater flexibility to process orders placed late in the normal working day.”
For more information please contact us at info@routeco.com or visit our website at www.routeco.com

                  

No comments:

Post a Comment