Showing posts with label Personnel. Show all posts
Showing posts with label Personnel. Show all posts

Friday, 17 July 2015

We're hiring!

We are currently recruiting for a Product Sales Specialist based in the Midlands.

The Product Sales Specialist will be responsible for providing technical knowledge, advice and support to external customers, to develop profitable Automation and Software sales growth within Routeco owned accounts, in line with company targets. 

The role will consist of identifying target accounts for targeting with the Account Managers to promote the growth of Rockwell Automation & Software and encompass partner products with the aim to convert these customers to use as a primary selection.
  • Responsibility for the profitable growth of the Automation and Software business in their relevant geographical area
  • To offer training, advice and assistance to their local branches
  • Attend joint customer visits with Routeco Sales Engineers, Sales Managers and PSS members from other specialist teams to all accounts.
  • Ensure own level of personal development and product knowledge is kept up to date

 For more information and to apply, please click here

Wednesday, 16 April 2014

We're Hiring!

We currently have a number of exciting vacancies across our branches. Here is an overview of our current opportunities.

External Sales Engineer (Milton Keynes)

Marketing Assistant (Milton Keynes)

Software Developer (Milton Keynes)

Internal Technical Sales (Peterborough)

External Sales Engineer (Southampton)

For more information, or if you would like to apply, please click on the job role.

Tuesday, 4 February 2014

Exciting Opportunity Available!

Technical Support Manager (Milton Keynes)

We are looking for an individual to run the helpdesk, manage the apprenticeship program, provide pre-sales support and advice including liaison with marketing and product management to raise product awareness and support branch internal technical sales team. Key responsibilities of this role include:


  • Manage and promote the Technical Helpdesk, ensuring that inquiries are managed within the Service Level Agreement
  • Provide pre-sales and Post -sales support and advice including liaison with marketing and product management to raise product awareness across the business
  • Co-ordination and mentoring for Tech Services Apprenticeship Program
  • Co-ordination and mentoring of Branch Internal Technical Sales team
  • Liaison with Routeco field based Sales Team, Product Sales Specialists & Automation Engineer
  • Formulation of sales tools using such as configuration sheets, presentation material etc...
  • Proactive management of  obsolete products and migration to new/alternative products within the business

For more information about this role, or other vacancies email info@routeco.com or call 0370 607 1000. 

Tuesday, 17 December 2013

We're Hiring!

Check out our latest job vacancies available!

Technical Support Manager (Milton Keynes)

We are looking for an individual to run the helpdesk, manage the apprenticeship program, provide Pre-sales support and advice including liaison with marketing and product management to raise product awareness and support branch internal technical sales team
  • Manage and promote the Technical Helpdesk, ensuring that enquiries are managed within the Service Level Agreement
  • Provide Pre-sales and Post -sales support and advice including liaison with marketing and product management to raise product awareness across the business
  • Co-ordination and mentoring for Tech Services Apprenticeship Program
  • Co-ordination and mentoring of Branch Internal Technical Sales team
  • Liaison with Routeco field based Sales Team, Product Sales Specialists & Automation Engineers
 
We are seeking an experienced External Sales Engineer to join the branch and contribute to Routeco's continued growth and success. The ideal candidate will have industry experince, technical knowledge and the commercial accumen to continue to build relationships with existing customers as well as the drive and enthusisam to secure new business.
  • The achievement of sales targets in relation to turnover and profitability
  • Business planning and review meetings.
  • New trading account generation
  • Pro-active telephone canvassing for appointment generation.
  • Present to various audiences subject matter of products and services.
 
We are looking for an individual to enter sales orders and to keep customers fully updated on progress of their orders. Develop and maintain customer relationships whilst promoting Routeco’s products and services and maximising sales opportunities
  • Deal with customer orders and enquiries appropriately and in a timely manner (expectations are within 24 hours hours)
  • All aspects of non-franchise purchasing (order placement, carriage, progress etc.)
  • Maintenance of customer discount schedules
  • Check and ensure the customer is advised on: availability of product, pricing and appropriate discounts
  • Ensure accuracy of orders before entering onto the Strategix system.
For more information, or if you would like to apply, please click on the job role.
 

Wednesday, 20 November 2013

We're Hiring!

Check out our latest job vacancies available in our Dartford branch.

Internal Sales (Dartford)

We are looking to recruit an Internal Technical Sales member to join our team. The ideal candidate will provide technical knowledge to the internal sales team, whilst developing and maintaining customer relationships and promoting Routeco’s products and services to maximise sales opportunities. Duties for this include, but are not limited to:
  • Deal with customer orders and enquiries appropriately and in a timely manner.
  • Promote and advise on compatible products and services whilst maintaining high levels of customer service
  • Check and ensure the customer is advised on; availability of product, pricing and appropriate discounts
  • Meet the branch KPI’s to maximise sales; maintain and grow the number of trading accounts; and increase the range of products sold.
  Internal Technical Sales Trainee (Dartford)

We are looking to recruit an Internal Technical Sales Trainee to join our team. The ideal candidate will provide technical knowledge to the internal sales team, whilst developing and maintaining customer relationships and promoting Routeco’s products and services to maximise sales opportunities. Duties for this include, but are not limited to:
  • Deal with customer orders and enquiries appropriately and in a timely manner.
  • Promote and advise on compatible products and services whilst maintaining high levels of customer service
  • Meet the branch KPI’s to maximise sales; maintain and grow the number of trading accounts; and increase the range of products sold.
  • Demonstrate sufficient commercial awareness to negotiate prices, depending on the customer status, ownership and type of product; thereby maximising the margin achieved on the transaction.

For more information, or if you would like to apply, please click on the job role.

Wednesday, 30 October 2013

Customer Satisfaction Survey

‘Your most unhappy customers are your greatest source of learning’ Bill Gates 

Looking at the results of our previous Customer Surveys, the majority of our customers are happy to give us top marks. However, not everyone has the same experience therefore it is important for us to ask you regularly how well we are doing. 
 
From our last survey, you said that Good Communication and high levels of Customer Service were considered most important when working with a Company like Routeco, more important, in fact than the price of goods and our ability to deliver on time. 
 
Our mission statement refers to our goal of becoming a Partner of Choice to our customers, since the last survey we have focused on a number of actions to maintain and improve the service that we can offer to you:
  • A lot of work has taken place in the development of our sales teams, through the introduction of robust recruitment processes and high levels of investment in technical and account management training.
  • Work is in progress mapping the ‘customer journey’ identifying critical touch points to develop strategies to enhance your customer experience.
  • Our Company Objectives have been re-launched to highlight our increased focus on customer loyalty and retention, all of our departmental and individual objectives will have a clear connection with these.
  • Our customer issues/complaints process is currently being re-designed; to clearly define the lines of communication and expectations on resolutions to enable reporting/analysis of data to highlight trends and define actions for improvement.
  • We recently invested and are currently implementing a new intranet to provide a more dynamic platform to communicate information across the business; this will enable updates on products, feedback, and technical information to be shared more effectively.

We will be conducting our next Customer Satisfaction survey mid-November and I really hope you will take the time to give us your views, a summary of the results will be communicated on our blog.  

I would like to thank you in advance for helping us with your feedback.

Clare Lundberg

Wednesday, 23 October 2013

We're Hiring!

External Sales Engineer (Milton Keynes)

We are looking to recruit an External Sales Engineer to join our team. The ideal candidate will have industry experience, technical knowledge and commercial acumen to continue to build relationships with existing customers and well as the drive and enthusiasm to secure new business. Duties for this include, but are not limited to:
  • Work closely with Area Sales Manager on all sales and commercial activities
  • The achievement of sales targets in relation to turnover and profitability
  • Business planning and review meetings
  • Present to various audiences subject matter of products and services

Internal Technical Sales (Peterlee)

We are looking to recruit an Internal Technical Sales member to join our team. The ideal candidate will provide technical knowledge to the internal sales team, whilst developing and maintaining customer relationships and promoting Routeco’s products and services to maximise sales opportunities. Duties for this include, but are not limited to:


  • Deal with customer orders and enquiries appropriately and in a timely manner.
  • Promote and advise on compatible products and services whilst maintaining high levels of customer service
  • Check and ensure the customer is advised on; availability of product, pricing and appropriate discounts
  • Meet the branch KPI’s to maximise sales; maintain and grow the number of trading accounts; and increase the range of products sold.

 
For more information, or if you would like to apply, please click on the job role.
 
 

Thursday, 10 October 2013

We're Hiring in Milton Keynes!

We currently have four vacancies available at our Milton Keynes Head Office.

Technical Sales Supervisor- Milton Keynes

Based in Milton Keynes we are looking to recruit a Technical Sales Supervisor to join our team. The ideal candidate will provide Pre-sales support and advice including liaison with marketing and product manager to raise product awareness , manage helpdesk, manage support capability of new products. Duties for this include, but are not limited to:
  • Manage and promote the Technical Helpdesk, ensuring that post sales enquiries are managed within the SLA's
  • Provide pre-sales support and advice including liaison with marketing and the product manager to raise product awareness across the business
  • Input into Routeco publications and website by liaising with Ecommerce Executive
  • Co-ordination, and mentoring for Tech Services Apprentice Program
  • Co-ordination of product literature and information for Technical Services Team

External Sales Engineer

We are looking to recruit an External Sales Engineer to join our team. The ideal candidate will have industry experience, technical knowledge and commercial acumen to continue to build relationships with existing customers and well as the drive and enthusiasm to secure new business. Duties for this include, but are not limited to:
  • Work closely with Area Sales Manager on all sales and commercial activities
  • The achievement of sales targets in relation to turnover and profitability
  • Business planning and review meetings
  • Present to various audiences subject matter of products and services
Warehouse Operative
 
The ideal candidate will have a working knowledge of general warehouse systems and practices in addition to keyboard skills. Duties for this include, but are not limited to:
  • Goods-in receiving, checking and put-away of shipments from suppliers to Routeco branches
  • Checking and packing of goods for despatch. Ensure products are suitably packed and correctly labelled
  • Accurately pick stock
  • Carry out stock checks
  • Work in accordance with Quality Assured and Health and Safety directives.
Assembly Wire-Person

The ideal candidate will have a working knowledge of general warehouse systems and practices. Duties for this include, but are not limited to:
  • Complete various LV assemblies as dictated by current orders
  • Transfer required stock from Logistic centre to manufacturing unit as required
  • Liaises with Purchasing/ Logistics to ensure timely delivery of bought in products
  • Maintain job packs and other associated paperwork with Job Packs.
  • Work with other team members of staff including other departments to streamline manufacturing process to maintain efficiency.

For more information, or if you would like to apply, please click on the job role.

Wednesday, 2 October 2013

Gocracker Apprenticeships with Routeco

Gocracker is online service that can help those looking to want to undertake an apprenticeship in the science, engineering or technology industry. Apprenticeships can help people to learn on whilst working in the industry, this can be beneficial when applying skills and information obtained directly into the job role. Routeco sponsors the gocracker service and uses it when the need to employ new apprentices arises.

The Company

The gocracker site gives a background on the company including industry specifics, products and suppliers. There is also a series of employee profiles from previous, or current apprentices who have undertaken their apprenticeship with Routeco. This includes a few words from the employees on their thoughts of the apprenticeship and how it has been beneficial to them.

The Course
Under the Routeco apprenticeship tab states the entry requirements needed for this apprenticeship, this includes specifics for those under and over the age of 21, and provides information as to; how the course will be structured and what it will include.

If you are interested in applying for an apprenticeship with Routeco, please visit the gocracker site 
http://goo.gl/r4sFqf

Wednesday, 18 September 2013

We're Hiring in Manchester!

We currently have two vacancies available at our Manchester branch.
 
External Sales Engineer - Manchester
 
Based in the Manchester area, we are looking to recruit an External Sales Engineer to join our team. The ideal candidate will have industry experience, technical knowledge and the commercial acumen to continue to build relationships with existing customers as well as the drive and enthusiasm to secure new business. 
Duties for this role include, but are not limited to:
  • The achievement of sales targets in relation to turnover and profitability
  • Business planning and review meetings
  • New trading account generation
  • Preparing quotations and proposals
  • Pro-active telephone canvassing for appointment generation
  • Present to various audiences subject matter of products and services
Branch Supervisor - Manchester 

We are looking to recruit a Branch Supervisor to join our team. The Branch Supervisor will manage all internal branch staff on a day to day basis ensuring quality, productivity and objectives are met within a positive and results driven environment where customer expectations are exceeded.
  • Manage internal branch team to meet their job profiles and objectives
  • Responsibility for the improvement/ maintenance of the Customer satisfaction scores
  • Create a culture of continuous improvement and flexibility
  • Meet the branch KPI’s to maximise sales; maintain and grow the number of trading accounts; and increase the range of products sold, Improve customer retention and spend frequency
  • Demonstrate sufficient commercial awareness to negotiate prices
  • Update and monitoring of the strategix customer discount system

For more information, or if you would like to apply, please click on the job role.