Thursday, 6 February 2014

Customer Experience Survey Results

In November 2013 we asked for your feedback …..

Routeco Group understands that it is vital to provide its customers with brand leading products matched with excellent service.

It is important that in a competitive market our customers choose Routeco and therefore we have to aim to be the best.

Gaining regular feedback helps us understand your pain points and how and where we should be concentrating our efforts to achieve greater success for us all. We know that customer views and opinions change over time and we really appreciate you taking the time to complete the survey.

Please click here to find out more about the key finding and actions from the November 2013 Customer Survey. 

Thanks for reading... 

The winner of our £250 prize draw wanted to remain anonymous, however in their feedback said that; Routeco adds value when bidding projects as technical knowledge of staff can assist in good design practices, easier to go to one place for multiple products, and we were reactive to issues such as migration and flexible with solutions.

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